FAQ

FAQ

Questions at the time of request

How many days does the quote take?

Normally, it takes about 4 to 6 days after hearing the contents of your request.It may vary depending on the search conditions, etc., so please contact each service page or sales staff directly for details.

Please tell me the service area.

We can handle both domestic and overseas.Please contact us for details such as cases in other countries.

Is it possible to respond to urgent searches?

It is possible.However, we may not be able to respond depending on the operating status of the search staff, so please consult with the sales staff first.

How do you handle confidential information?

From the perspective of protecting the valuable intellectual property of our customers, we have taken the highest level of security measures we can imagine.For more information,Aztec Security Measures Page.

Is there any difference from the in-house search?

・ Know-how accumulated for 20 years specializing in intellectual property research and the best research power in Japan
・ High information gathering ability with a search method that is not bound by the existing framework

How long does it take to request a search?

Although it depends on the content of your request, each service page lists the search period as a guide.If you would like a more specific period, please feel free to contact our sales staff.

Is it possible to make inquiries by fax?

Is possible.Please specify your company name, contact information, and details, and send it to the address below.
FAX: 03-3639-1523
* For inquiries by phone or emailplease use this form.